Patient Testimonials

Had a long journey so far, with an injury from 2004. Spinal damage – slipped vertebrae (spondy) and torn hip ligament. Had an operation (after 3 years of chiropractic, physio and personal trainer), screws and spacer for my spine. My recovery has been progressing slowly since 2007, but grew frustrated more recently that I still cannot sit, stand or walk comfortably, let alone run.
After 3 sessions with Robin, and maintaining a regular daily schedule of the simple but effective exercises he gave me, my hip pain has greatly reduced, and I am now able to sit, stand, walk and even run comfortably. I cannot believe the difference these three sessions have made to my mobility and comfort levels.
I have known for some time that i needed to retrain muscles to support correct joint movement, but hadn’t found anyone who could help me to achieve this efficiently. Until now. So Happy.

Nitesh Patel

I have struggled for years with on and off back problems. I have regularly visited the doctors, who through anti inflammatory and painkillers have only ever provided temporary relief. I have also visited sports massage therapists that have caused an excruciating amount of short term pain with seemingly no long term relief or change.

The osteopaths at Body Back-Up, through physical manipulation and corrective posture techniques have managed to not only relieve all pain and discomfort, but also have provided a path for me to follow so that the recurrence of the issue should not happen again.

I cannot overstate how much better I feel. Not only is the pain and discomfort gone, but I feel I have so much more energy; I guess most of that energy in the past has gone into just getting through the day fighting inherent pain. It’s been a life changer, and I recommend Body Back-Up to anyone that suffers with any form of pain linked to back and posture.

Dean Page

Why  Robin?


When I am in pain, I feel out of balance.  My mood, my mobility and my energy all suffer.  Like a cold, it is in control of my body.  In my experience, knowing a good Osteopath is as important as having a good dentist or a good hairdresser.  Not all Osteopaths are the same!

Some believe it only requires textbook skills, in my experience it entails the practitioner to be a good listener and to have the ability to recognise the physical and mental contributing factors effecting the energy of the individual’s body.

Depending on the treatment yes, it may take several treatments, or ONE may do! Robin goes outside of the box; good listener and he clarifies the possible tissue family causing my pain. Everyone has a different  approach to heal pain, personally I like to know what I am dealing with.

Robin’ s experience and professionalism are major contributors to my Bien-Etre!

Rachelle W

The first issues I experienced with my back was 6 years ago. For a few weeks I was experiencing pain in my lower back and often found it painful to get up from sitting but once I got moving it didn’t feel to bad. After a few weeks of this, whilst bending over to pick up a jumper I felt a sharp pain in my lower back. After giving it a second I decided I just needed to power through, this was the worst decision. The pain got worse, so bad that I couldn’t stand. After some time lying on the floor and some pain killers I was able to get to up and went to see the doctor. They prescribed me a couple things to help, they relieved the pain, and I was told by the doctor this happens to lots of people and I just needed to get on with it and it would get better.

It took a couple of months to be pain free after that. I then proceed for the next few years to feel discomfort if I over did it with heavy lifting or twisted slightly the wrong way but had no futher incidents like that.

Then in January 2018 whilst putting a bag on the floor I felt the same sharp pain in my lower back. Fortunately I was a little wiser this time round to know powering through is not the right thing. This meant the damage to my back wasn’t as bad as the last time but I still suffered with a bad back for a few weeks and it required me to be very careful and conscious of every move I was making.

Between this occasion and August 2018 I suffered with another 4 experiences like this. I had friends who suggested seeing an osteopath based on their own experience. I fully intended to but after a few weeks my back would get better and I would put it to the back of my mind.

Then the occasion in August was as bad as that first time 6 years ago and I instantly contacted Body Back-Up as they had been highly recommended to me.

I booked a first session with Robin, he spoke with me about the pain I experience, how often it happens, what type of pain it is, the type of job I do, exercise, lifestyle etc. All of this helped Robin pin point the cause of the issues I have been having with my back.

After working with Robin in that first session I left feeling better. However having ignored the issue for too long I knew that it was important that I take on everything that was said and make adjustments. This wasn’t anything to drastic, it focused on improvements to my posture when sat working.

I returned 4 weeks later with my back feeling better than it had in a while and feeling the improvement from putting into practice the guidance I had been given. I left my second session with the next steps, guidance and some exercise to continue to improve my back and resolve the underlying issue.

I would highly recommend someone who suffers with regular pain book to see an Osteopath, especially Robin and the Body Back-Up team. They key thing is to know that if you take the guidance given and put the effort in to make the suggested changes then they can help improve and fix the issue.

Tim Jefferson 


Have been seeing Mr Lansman for treatment during the final trimester of my pregnancy – excellent care, great service in booking appointments, highly recommend.

Sarah Johnson

Highly recommended.  I visited Body Back-up after my shoulders/upper back completely seized up.  Robin treated my shoulders and underlying chronic back issues, and was thorough, professional and reassuring at all times.  He gave me exercises to do between treatments and I am still reaping the benefits.

Charlotte Dixon

Dear Robin

Thank you so much for all your advice and the work you did on my knee and back before the Rome half marathon on Sunday.
I completed the race without stopping to walk in 1:54:57, a time I would have been aiming for if I had not been injured, and had the
month before the race to train!  I really think you helped me achieve this and I am thrilled.  Thank you so much.

Keren Hollands
Age 20 years
Student & Distance Runner


Body Backup got me back to London (from Sydney).

On 29th December 2012, the day before I boarded my flight to London ‘something’ happened to my back. I would not be flying anywhere. I was in pain. After seeing a local physiotherapist in Sydney I set about doing the suggested exercises. 5 days later I was no better.

I tend to visit Osteopath Mr Lansman every 18 months or so, usually when I feel my body is retaining too much tension, which can lead to problems. While hobbling around in Sydney I remembered the Body Back-up website had some useful exercises.

As I started to do them I could hear Robin’s voice telling me what to do, 18 months before. The exercises are great, and within a few days I was able to comfortably fly back to London. I had some great treatments over a two week period.

Thanks Robin — every time I leave your practice I feel so much better.  Thanks again.

Caroline McShane (Age 46)
Northern Ireland

I’m so pleased to have found Robin Lansman, Osteopath. Having had a disc removed from my neck 10 years ago, I’ve certainly made the rounds of health care professionals on two continents! I also considered myself reasonably ‘on top of’ the idea of good ergonomics with regard to sitting properly at a desk working on a computer. Well, over the years my set-up has changed due to moving house, changing jobs, etc and I was back to making some basic mistakes with regard to my typing posture. From a photo of me sitting at my home office, Robin Lansman made a couple of suggestions, inexpensive to implement, that addressed a nagging problem in my upper back. I’d recommend Robin Lansman and Check my posture!

Susan Mackenzie (47)

Burnham, Buckinghamshire
Sports/Activities – Yoga, Piano

I had big back and neck problems, and I came home very shattered after every day working in front of my computer. I thought I just had to cope with that, because of the nature of getting older and office work!

Then I learned about “Check my posture”, so I asked Robin Lansman – my Osteopath, to make my posture assessment. I realised there are so many things I do wrong so “I ended up with six clear action points and all of them were quite straight forward to fix”, once pointed out …………. “Nothing which would need a big investment or a big change in my office!”

It has been 3 weeks since the assessment was done. I really can see the improvement. I have much less back pain, much less neck pain and I still sometimes have the tendency to go back to the bad habits! It’s now different and I am trying to exactly what the Osteopath said.

I would say there is an 80% improvement so far!

Lenka Vychytova (37)
Marketing Manager
Maidenhead, Berkshire
Sports – Rowing, Skiing and cycling

I was recommended to come to Body Back-Up by my GP. The difference it has made in my life has been tremendous! I have had about six treatments now and whereasI could barely get in or out of the car or stand for any great length of time I now find that my life has changed and I have my fitness back. I have got my life back and my mobility is just so much better now that it was when I first came here to see Robin Lansman. I have got my “life back” and am able to do all the things I couldn’t do before and in fact have probably never been able to.

Thank you!

Jackie Clydesdale (47)

Hospice Volunteer Co-ordinator
Slough, Berkshire
Sports – Gym

I am 63 and have been coming to consult with Robin Lansman for some years. It is the best thing I have ever done!

Prevention is definitely worth it, rather than having a problem and then trying to get it fixed.

It is less painful, costs less and is the best thing I have ever done.

David Sprot (63)

Bracknell, Berkshire
Sports – Jogging

I’ve had a final treatment with a Physiotherapist about three weeks ago, when she told me she could no longer do anything for me. She also told me to wait for the shoulder to heal or I should consider having a Cortisone injection, which I do not like the idea of.

Eighteen months ago, I had a similar problem with my elbow (same kind of symptoms). My GP told me to wait 6 months and if it did not get better to
consider a Cortisone injection.

I felt I could not wait as I need to be able to use my arms in order to do my job without feeling constant pain and “heavy” arm, and did not want to take an injection without trying something a bit more natural. I therefore went to see Robin Lansman, Osteopath who fixed my problem, in 4 or 5 sessions, if I remember well.

Laurent Petas (49)

Maidenhead, Berkshire
Sports – Cycling

Robin Lansman was recommended to me by a skiing friend of mine who was watching me struggling with a “Locked Back” in Klosters. I had been to a sports doctor who, fancy on paper, prodded me, but didn’t actually tell me what to do. Anyway, I pitched up at Maida Vale and 6 sessions later I am a lot better and my next skiing session was in a different league. Highly recommended!

I emailed Robin Lansman digital photographs of my desk at work and he has tweaked how I sit. Also my bike, which was rejected out of hand as being totally unsuitable – such a good idea. As a result my back is miles better.

Body Backup really are very helpful and are highly recommended – they will sort you out.

Ben Collins (58)

Fine Wine Director
Brackley, Northants
Sports – Golf, Skiing and Tennis

I have visited Robin Lansman and his team for several years after suffering since my late teens with lower back problems. Robin quickly pointed out other areas that could bring on the problems and in actual fact, all the other treatments I had gone through in the past were treating the symptoms rather than the root cause. With a bit of work, and following the exercises, I have reduced my pain to minimal levels, know when things are getting out of balance again and, importantly, know how I can help myself to stop the pain from spiraling out of control.

I cannot recommend Body Back-Up highly enough and have sent several members of my family to Robin so that they can also benefit from his expertise and knowledge.

Michael James (36)

Managing Director
Sports – Skiing and Swimming

“Hello there. I started coming to see Robin Lansman two and a half years ago. I have come to see him for numerous injuries, one was a shoulder and back injury, one was to do with my neck on the left hand side. Every year he has helped me lots, shown me how to do stretching exercises and where to put the heat pack on my back or on my neck, as needed. I have numerous friends who have had back injuries and have been happy to suggest Robin Lansman, and his service is really good.”

Jasvinder Sahota (28)

Computer Graphics Designer
Langley, Buckinghamshire
Sports – Football, Gym

Robin Lansman’s treatments helped me survive a very uncomfortable triplet pregnancy, during which I became so large that I could barely walk. Yet Robin kept me on my feet and his weekly sessions eased out many of the aches and pains associated with carrying three babies. I saw Robin right up to the birth, with my last treatment only four days before my babies were born. Each time I saw him I walked out of his surgery feeling much lighter, more comfortable and more able to cope. Robin was a massive help and it was a great relief that I had his treatments to support me through the most physically challenging time of my life.

I would definitely recommend Robin Lansman to anyone having a baby.

Mother of three & Presentation Trainer

North London

“I have been treated by Robin Lansman for a number of years now, as I have always suffered from back problems.

Robin’s treatment is quick and effective. He is hugely knowledgeable and knows exactly what to do to sort out my mess of a spine or shoulders. He compliments his treatments with explanations and exercises and within 2-3 treatments I am happily back to my normal self again.”

Alexandra Meadows (36)


“I have suffered with back pain for 20 years and seen Consultants, Physio’s & Doctors and none of the advice or treatments helped. Pain relief worked but only to mask the underlying issue. I have probably spent “Thousand of pounds” on Medication, Private Appointments, Orthopaedic devices and time off work. AFTER just ONE £45 session my back felt like a “million dollars”. PROPER advice and diagnosis has helped along with my own research. I was not “Power Sold” further treatments, but will be making another Appointment next month.

Treatment is a two way responsibility and I am so glad I had finally found a healthcare professional in Karen Phillips, who understood and diagnosed me immediately. Am still waiting for the good effects to wear off! Great nights sleep, drive into work good. Posture issue also identified. The rest is up to me now to maintain and exercise. MANY MANY THANKS I now no longer live in pain or FEAR of back spasm’s.”

Adrian Jansz (44)

Telephone Engineer
Slough, Berkshire
Sports – Tai Kwando

My colleagues and I at the General Osteopathic Council (GOsC) would like to express our extreme gratitude for your invaluable help at The Back Show. It was a pleasure to have you join us on the stand and offer your professional and clinical knowledge.

Nicole Tripney (GOsC)

“For a number of years I suffered discomfort in my upper shoulder area and down my left arm. I had tried a number of different treatments ranging from Chiropractors to Back Pain Relief Clinics – all in vain, the pain continued. Eventually, Robin Lansman was recommended to me and I came to Body Back-Up for treatment. If only I had done this two years earlier! Thank you Body Back-Up”

Jo-Anne Yates (42)

“I was training for the Windsor Half Marathon, and picked up an injury in my foot, which left me hobbling around work, and not able to train. It was in fact extremely painful. I visited Karen, and after one session, walked out of the surgery, started training again and completed the Half Marathon” “All the best.”

Giles Cunningham (43)
Runner & Technician

The day after Easter – my back collapsed….. literally. I went out to get a pint of milk, returned home, closed the car door and that was it…….I couldn’t move.

A 20 second walk to the house took 20 minutes whereupon I had to immediately lie down and at best I was able to move my upper body to reach over for some anti-inflammatories. Totally bed ridden – all very disappointing and upsetting as I was in training for the Moonwalk Breast Cancer fund raising walk in London which was due to be early May.

After some heavy inflammatories and some initial physio, I returned to see Robin – the last time was in 2007 when he had put me back into shape. Needless to say this time my back was in a much worse state but after the first session, I was able to move more freely. After the second and third I was able to walk much better. The fourth session was the day before the 13 mile walk through London.

Thankfully, I was mobile enough to do the walk and although I had heat packs on my back and carried some anti-inflammatories with me as precautionary – I am certain I would not have been able to complete it had it not been for the osteo sessions that I had had with Robin prior to the walk.

I now know that I have to ‘maintain’ the back and plan to visit Robin more than once in 5 years! I would thoroughly recommend Robin as an osteopath – not only the treatment but the advice has proved beneficial and importantly allowed me to raise close to £700 sponsorship money for breast cancer.

Anita Auch (51)

Office Worker
Kingston, Surrey


I had suffered from a painful hip for many years after a motor accident. My GP referred me to a physiotherapist and although I dutifully followed the prescribed exercise routine, the pain just intensified to the point where standing still for more than a minute or so was unbearable.

I had little or no hope that an osteopath could help me, but thought anything would be worth a try, I even considered going to a faith healer!

My prejudices were totally unfounded. Robin Lansman quickly put me at my ease and told me that he didn’t operate on a local level like physiotherapy typically does, but rather took a holistic view of pain and injury. This would certainly explain why instead of looking at my hip, he looked at my range of movement then set about treating an entirely different area. I was sceptical that it would make any difference, but when I tried moving again, instead of awkwardness and pain, I felt like my body was actually working with me for the first time in years.

After only a few sessions with Robin, I can move around much more easily and am finally optimistic about the future. I won’t be making that trip to Lourdes for a good few years yet, and would encourage anyone who feels like they have tried everything to give Body Back-Up a go.

Sophie Dent (41)

Recruitment Consultant

Had a really good experience with Robin. He has managed to on a number of occasions, to find the “real source” of the problem instead of just the effect like many others have before.

At least on two occasions when other practitioners have failed, he has really managed to sort out the problem and really quickly! Really positive experience!

Michael Statham (27)

League Badminton Player, High Wycombe
West Kensington

My first visit to Body Back-up must be some 10-12 years ago, I had been experiencing, for some time, pain and stiffness in my lower back when my doctor referred me to Robin Lansman. After an examination and my first treatment I was informed that my problem was mainly due to stiff joints, also my pelvis was out of alignment. I had a few more treatments and subsequently my problem had been resolved. I see Robin every six months for a general check up/maintenance which helps to keep me flexible.

Occasionally I need a treatment in between when I feel my back is ceasing up or my muscles have gone into spasm and usually just one treatment proves beneficial. I feel very confident and secure in knowing that whenever I have a back problem I know Robin can sort it out for me.

I have recommended several of my friends and the feedback I get is always positive.

Debbie Foster (58)

Sales Representative

This year I determined to run a half-marathon. I trained conscientiously, but as my distances increased so did a pain, which started out as a niggle in my ankle, until it affected my whole leg. A week before the Big Day I had to stop running altogether and so I missed my target and was bitterly disappointed.

After an enforced rest period of a few weeks I started anew with my sights on another local half-marathon, but this time, fearing a repeat of what happened before. I went to see Robin.

He soon found the cause of my problem. It wasn’t my leg, it was my back! In that first session he treated my back and taught me exercises to do at home. I even found I could touch my toes – the first time for many months. I left my appointment feeling optimistic and very pleased. The next day I started my training regime, and to my delight found that not only could I run without a twinge in my leg, but that I could go faster and further!

One more session with Robin consolidated my previous treatment and not long after that the half-marathon day arrived. I’m pleased to report that not only did I get round with no pain, but I finished having done a personal best. Thank you Robin!

Rosalind Hardy (60)

Runner & Retired Nurse Practitioner
Wokingham, Berkshire

Robin works wonders.

I have multiple sclerosis and have been visiting him for several years and see a marked difference each time. In addition to osteopathic manipulative treatment, he consistently provides useful tips and exercises to maintain and improve function.

I recommend him very highly.

Professor Alan Palmer (54)

Recruitment Consultant

I always feel better after a little of Robin’s magic – always had physio for weeks and weeks for the same sort of problems!

Then Dave Waterman recommended Robin at Body Back-Up and in a couple of sessions it feels “lighter and freer.” Amazing.

I am very happy to recommend Body Back-Up

Mark Hollands (46)

Solicitor & Past Marathon Runner
Maidenhead, Berkshire

Body Backup, and specifically Robin Lansman, has proven completely invaluable to me over the last year.

As a performer my job dictates that I must have complete control of my body and totally freedom of movement and my regular sessions with Robin have been able to ensure that.

For everything from immobilising neck pain to general maintenance of my spine, Robin has managed to get me back on track immediately and ready for work.

Freddie Fox (22)

Stage and Film Actor

Any time at home I say my neck is stiff, my leg hurts – any number of things the immediate response is “It is time you went to see Robin.

I have been doing that regularly for well over ten years and have always been pleased with the results of the treatment. Robin is very efficient, pleasant and extremely helpful and seems to find the answer to my problems.

I am now quite ancient but will continue to visit Robin as long as I can and with his help it will be for many ‘comfortable’ years

Mavis Newman (83)

Wife, Mother & Grandmother
Sunningdale, Berkshire

Now pregnant with third child

With my first and second child I had a lot of problems with usual pregnancy ailments like carpal tunnel syndrome, so this time round with my third child I have come to see Robin Lansman a couple of times and have had virtually no problems at all! The pregnancy symptoms I usually get have
been kept at bay!

I have found the process very quick and helpful. Thank you!

Amy Stroud (43)

Maidenhead, Berkshire

I have been receiving treatment from Body Back-Up for many years after trying a number of other osteopaths and chiropractors.

I can honestly say Robin and his team have saved me considerable pain and discomfort, thus allowing me to lead a more active life than otherwise would have been possible.

I have found Robin to be very intuitive when treating both my upper and lower back problems. Relief is nearly always achieved after one or maybe two visits.

I also appreciate the pro-active approach of recommending and demonstrating the best preventative exercises.

I would recommend anybody to Body Back-Up for treatment or advice on lifestyle to avoid future problems.

J Foster
Now retired from IT Management

“I came to Body Back-Up many years ago as a result of sporting injuries and also injuries suffered in a road traffic accident.

At the time I was seeing Robin Lansman who I found to be absolutely superb, very quick, very friendly, very helpful.

His diagnosis was instant and spot-on and the treatment he administered at that time way, way, surpassed three months of Physiotherapy that I had previously for the same ailment , with no positive effect.

Robin has treated me many times since for a variety of sports injuries and other ailments and each and every time the results have been the same.  Very quick results and amazingly helpful, not only that, but he has also helped me with the preventative side in so much as each time I am treated, he doesn’t just treat the problem, he looks at the cause and advises me on how to prevent a recurrence.

I have also been treated by other people at Body Back-Up with the same results, so I had no qualms in recommending the practice, specifically Robin, to many people, all of whom speak most highly of him.”

Martin Ellis (47)
Bray, Berkshire
Sales Executive

Testimonial – Orthotic Insoles

I have been coming to see Robin for a year now, having been in absolute agony, and not being able to run for about 3 months.

Within 3 months I was running again and he recommended some insoles to put in my trainers and I have always got through a pair of trainers every 6 months at £120 for a pair of trainers is rather expensive and since I have had these insoles – which I put them in January in a new pair of trainers and I haven’t had to replace them thus far and I don’t think I will be for at least a few months.

The insoles have been absolutely amazing – I have gone 9 months without any back pain whatsoever, so I would recommend them highly.

Testimonial – Orthotic Insoles

I visited your clinic in 2001 and had some very successful treatment on a back problem caused mostly by fallen arches.  You sold me some insoles (skiing) for £30 ish which I thought were expensive at the time but you said they would outlast my shoes.  Yeah, right I thought.

11 years later they have just about worn through!  That’s with daily use!  Outlasting several pairs of shoes and trainers.

So, I am back for more!  Just about to buy a pair for myself and for my 11 year old son (who wasn’t even born when I bought my first insoles!)

Hows that?

Seriously – many thanks for what you did at the time.  I have not had many re-occurrences of the problem since and those that I do have are caused by me not following your stretching exercises properly.

My very best regards

C1, Sutherland Avenue/C1 Westminster City Council

Location Code: 6216
C, Westminster City Council
Charge Times: Monday to Friday 8:30am – 6:30pm
For every 10 Minutes 8:30am – 6:30pm £0.28 (0.02)
1 Hour 8:30am – 6:30pm £1.70
Charge Times: Bank Holiday
24 Hours Free

Minimum Stay: 10 min
Maximum Stay: 4 Hours.
Extendable: Up to Maximum stay.
A minimum purchase of 10 minutes applies at this location. If selecting 1-9 minutes you will be allocated and charged for the minimum purchase.
Last tariff update: 09 March 2018

Parking map near Maida Vale Library

There are pay and display parking bays available most reliably on Delaware Road W9 near the library

Maida Vale Library
Sutherland Avenue
W9 2QT

Bus route stopping outside are the 6, 187 and 414 

Nearest tube is Warwick Avenue on Bakerloo line one stop from Paddington mainline station.


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Our terms and conditions of Service

What to bring with you

It would be useful but not essential to bring the following items to your consultation:

    • GP Details and Referral Letter
    • X-Rays or Scans
    • Current medication list
    • Completed Health Insurance Forms
    • Medical Reports
    • Exercise Program

Patient Osteopath Partnership

Our Osteopaths will explain:

Claiming on Heath Insurance?

Body Back-Up Main Reception hours:
08:30 – 18:00 Monday to Friday
09:00 – 13:00 Saturdays

Body Back-Up Clinic Hours

Monday  09:30 – 17:00   Osteopath Robin Lansman
Tuesday  09:00 – 13:00   Osteopath Karen Phillips
Wednesday 10:00 – 17:00  Osteopath Robin Lansman
Thursday 09:00 – 13.00 Osteopath Karen Phillips
Friday      09:00 – 13:00 Osteopath Karen Phillips

Parking with CARE
Thank you!

On & Off Street Parking
Please ensure your vehicle is not blocking local Resident’s driveways or parked on pavements or grass
We have a small rear carpark to the back of your building.


Bus route 37 stops on Cookham Road.

Nearest train station is Furze Platt station.

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