Body Back-Up Osteopaths are registered with all main health insurance companies.If you already have health insurance that covers treatment you can submit your details electronically using our form provided. Many health insurance companies cover Osteopathic & Homeopathic treatment fees – in some cases you may need a GP referral to make a claim – check with your Health Insurer before treatment.
Sending the details before your appointment will make sure everything is in place to facilitate Direct Settlement after your first treatment session.
If you have all your details to hand, you can submit them now.Click Here to submit your details on our on-line form.
Claiming on Health Insurance – information sheetIf you prefer you can complete a form when you attend the clinic for your treatment, but please make sure you bring all the details with you – this will avoid any delay in processing your claim.If you are not sure if you have the appropriate cover, please ask the Body Back-Up receptionist or your health policy administrator.If you have a Corporate Health Policy, ask your Human Resources Department to contact us and we will give them more comprehensive information to help you with your claim.
Using Health Insurance F.A.Q.’s
“Is Osteopathy covered by my Health Insurance”
If you would like to claim your osteopathic fee by Direct Settlement, Body Back-Up would claim these fees directly from the Health Insurance Company, so you can concentrate on getting better – You can opt to claim yourself using receipts at the end of your treatment period.
- Policy Excess
Do you or your company need to pay the first part of the treatment fees?
- Claims Limit
Have you already used all your allowances for treatment for a similar problem during the financial year of your insurance policy?
- Your Health Insurance may stipulate that you have a ‘set’ number of Appointments over a time interval – and then your case is reviewed.
- Health Insurance normally state that treatment must be for Acute Care rather than on-going maintenance treatment. Check your policy wording.
- GP Referral
Does your policy require you to have a Referral letter to a “named” Body Back-Up Osteopath to enable the claim to be settled?
- Claim Forms
Do you need to complete a Claim Form and have it signed by your GP – or can the Osteopath treating you sign it?
- Claim Numbers
You will need your Membership Number. If you are in Company Scheme you will also need your Group number – this is the number allocated to your company, you will then have your own membership number. You may also need an Authorisation code from the Health Insurance Company.
- Administration Charge
We have a £10 fee added to your 1st Appointment Insurance Invoice, or the first fee in a new episode of care – to cover handling the Direct Settlement with your Insurance Company.
If you need help with any of these details, please contact your Health Insurance Helpline number. You may have someone in your company – perhaps in Human Resources – who can also direct you. If you are still confused or not sure what to do, we are here to provide help and advise if you encounter any problems.