If you would like to claim your osteopathic fee by Direct Settlement, Body Back-Up would claim these fees directly from the Health Insurance Company, so you can concentrate on getting better.

• Policy Excess
  Do you or your company need to pay the first part of the treatment fees?
• Claims Limit
  Have you already used all your allowances for treatment for a similar problem during the financial year of your insurance policy?
• GP Referral
  Does your policy require you to have a referral letter to a “named” Body Back-Up Osteopath to enable the claim to be settled?
• Claim Forms
  Do you need to complete a Claim Form and have it signed by your GP - or can the Osteopath treating you sign it?
  
• Claim Numbers
  You will need your Membership Number. If you are in Company Scheme you will also need your Group number - this is the number allocated to your company, you will then have your own membership number. You may also need an Authorisation code from the Health Insurance Company.
• Administration Charge
  We have a £10 fee added to your 1st Appointment Insurance Invoice, or the first fee in a new episode of care - to cover handling the Direct Settlement with your Insurance Company.
• Further Help
  If you need help with any of these details, please contact your Health Insurance Helpline number. You may have someone in your company - perhaps in Human Resources - who can also direct you. If you are still confused or not sure what to do, we are here to provide help and advise if you encounter any problems.