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West Hampstead, North London: 020 8969 0247 Maidenhead, Berkshire: 01628 624544 [email protected]

At Body Back Up Healthcare are an experienced team of Osteopaths and Massage Therapists, also with Acupuncture skills.

Our Health Coach Pharmacist is available online for a Health Review and bespoke Action Plan for your Mental and Physical Health

If  YOU are searching for diagnosis and explanation and treatment then we are ready to help for a wide range of conditions including Back pain, Sciatica and Scoliosis as well as Knee and Hip Pain! Neck pain and Headache

patients also seek our help.  If you have a Sports injury, new or old, we can advise on a recovery strategy as well as a prevention plan!

We offer our Berkshire and Maidenhead based patients easy online bookings across the week and above all try to be the best Osteopaths we  can be keeping out knowledge up to date too!

We are located a short distance from Burnham, Taplow, Bray, Cookham, Bourne End and Marlow. We have people coming from areas including Oxfordshire, High  Wycombe, Ascot and Crowthorne and more.

By car junctions 6 or 8/9 M4 are closest, with Furze Platt station & Maidenhead main line from Paddington nearby.

Contact Details

Telephone Number

Body Back-Up Healthcare

Appointment Times & days

Appointments are available on Monday, Wednesday & Fridays

Acupuncture FRIDAYS

Telephone Reception Opening Hours

Our reception service is available 09:00 – 17:30 Monday to Friday. You can book an appointment online 365 24/7 using the online booking system below.

For our current fees please see our fees page.

It would be useful but not essential to bring the following items to your consultation:

  • GP Details and Referral Letter
  • X-Rays or Scans
  • Current medication list
  • Completed Health Insurance Forms
  • Medical Reports
  • Exercise Program

We have a small car park at the rear of the building.

If you park on the street, please ensure your vehicle is not blocking local residents’ driveways, or parked on pavement or grass.

Sorry NOT currently available

  • Please remember that fees are payable after each appointment unless you have pre-arranged for direct settlement using your Health Insurance with the Body Back-Up Reception Team.
  • Receipt will be issued for any appointment on request.
  • If you need to cancel your appointment, or change the date or time we require 24 hours’ notice.
  • A fee will apply for non-arrival or late cancellations.

Body Back-Up osteopaths are registered with all major health insurance companies. If you already have health insurance that covers treatment you can submit your details electronically using our form provided. Many health insurance companies cover osteopathic treatment – in some cases you may need a GP referral to make a claim – check with your health insurer before treatment.

Sending the details before your appointment will make sure everything is in place to facilitate direct settlement after your first treatment session. We reserve the right, in certain instances, to withdraw direct settlement options but can issue receipt for you to make your claim from your health insurer personally.

If you prefer you can complete a form when you attend the clinic for your treatment, but please make sure you bring all the details with you – this will avoid any delay in processing your claim. If you are not sure if you have the appropriate cover, please ask the Body Back-Up receptionist or your health policy administrator. If you have a corporate health policy, ask your human resources department to contact us and we will give them more comprehensive information to help you with your claim.

If you would like to claim your osteopathic fee by direct settlement, Body Back-Up would claim these fees directly from the health insurance company, so you can concentrate on getting better – You can opt to claim yourself using receipts at the end of your treatment period. We reserve the right in certain circumstances, with certain health insurers, to suspend direct settlement options. Please check how this may apply to your individual circumstances.

  • Policy Excess: Do you or your company need to pay the first part of the treatment fees?
  • Claims Limit: Have you already used all your allowances for treatment for a similar problem during the financial year of your insurance policy?
  • Your health insurance may stipulate that you have a ‘set’ number of appointments over a time interval – and then your case is reviewed.
  • Health Insurance: normally state that treatment must be for acute care rather than on-going maintenance treatment. Check your policy wording.
  • GP Referral: Does your policy require you to have a referral letter to a “named” Body Back-Up osteopath to enable the claim to be settled?
  • Claim Forms: Do you need to complete a claim form and have it signed by your GP – or can the osteopath treating you sign it?
  • Claim Numbers: You will need your membership number. If you are in a company scheme you will also need your group number – this is the number allocated to your company, you will then have your own membership number. You may also need an authorisation code from the health insurance company.

Further Help
If you need help with any of these details, please contact your insurer in the first instance. You may also have someone in your company – perhaps in human resources – who can assist you. If you still encounter problems, please contact us and we will provide all the assistance we can.

NHS fee rate

NHS Staff Discounts

NHS staff benefit from 15% off all face-to-face appointments and 30% off online video consultations.
We show our thanks when you refer a new patient by sending you a £20 Thank You voucher.

Body Back-Up ‘Thank You’ Voucher

We show our thanks when you refer a new patient by sending you a £20 Thank You voucher.
We offer 30% off online video appointments for Royal Borough of Windsor & Maidenhead Advantage Card holders.

RBWM Advantage Card Holders

We offer 30% off online video appointments for Royal Borough of Windsor & Maidenhead Advantage Card holders.
We offer reduced rates for Arthritis Action Members.

Arthritis Action Members

We offer reduced rates for Arthritis Action Members.

Practitioners Available at our Maidenhead Clinic

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